Teamwork is an Unnatural Act: #4 Communication Skills and Conflict Resolution

Team Ingredients #4 Communication Skills and Conflict Resolution: What is natural is to avoid conflict, jump to rash conclusions and not communicate what you are thinking. What is unnatural yet necessary is to make your thinking visible, fill in the “white space” for people, identify your assumptions and resolve conflicts. Actions: The team needs to […]

Teamwork is an Unnatural Act: #3 Established Expectations & Guidelines

Team Ingredients #3 Established expectations and guidelines – What is natural is to assume that co-workers are on the same page and that they understand the desired results. What is unnatural yet necessary is to be very deliberate in clarifying reciprocal expectations and establishing guidelines for how to work together effectively. Actions: To be a […]

Teamwork is an Unnatural Act: #2 Trust Among Members

Team Ingredient #2 Trust Among Members: What is natural is to rely on yourself or your department and not expect much from others. What is unnatural yet necessary, is to develop an interdependency on others characterized by high trust and risk taking. Actions: Leaders develop trust by trusting their people. Leaders develop trust by being […]